 Work Place Training Our employee relations program aims to provide a structured training program delivering flexibility in several modules for managers' supervisors and team leaders. The program will assist supervisors to develop the appropriate knowledge and experience to meet the demands and responsibilities that are associated with managing people, particularly in matters of Industrial relations compliance. Core modules include - Recruitment - The importance of recruiting the right people, commercial costs of recruitment, administration, interviewing.
- Induction - Why induct? What happens if there is no induction
- Legislative compliance - Discrimination, Harassment, OH&S
- Supervision of people - Role of the manager, Supervisor, Team Leader, Lines of communication, Effective Communication
- Industrial legislation - Fair Work Australia, Unions, Industrial Instruments (Modern Awards EBAs)
- Negotiating - Dealing with difficult people, Listening and assertive skills
- OH&S - Legislation (the Act) the managers responsibility.
- Counselling, disciplinary and termination procedures
The above core modules can be linked back into a supervisors' handbook which will assist the individual in their day to day role. The following modules will further develop a supervisor in line with business succession plans. These modules can include such areas as: - Managing Change .types of change, resistance to change, overcoming change
- EBA negotiation based on real case studies
- Personal Goals and Performance. roles of leadership, developing personal performance
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